FAQ

What happens if a class I paid for is cancelled?

There are two possibilities:

  1. You can apply your tuition as a credit to another course.
  2. You may request a full refund if the course has not begun or a pro-rated refund if the course is partially cancelled.

What happens if I can’t come to a course I signed up for?

If for any reason you are unable to attend, please inform us at least 5 days before the course begins. We will return the full price of the course unless you decide to use the payment as credit towards another course. If you cancel your participation less than 5 days before the course begins, we will return 60% of the course fee. If you cancel on the day of the course, we can not refund your tuition but will will return any material fees if you paid those by bank transfer.

What happens if the teacher cancels the course or there are not enough students for the course to run?

If the teacher cancels the course due to illness or any other reason or the minimum number of students for a course to run have not been met, then you can request a full refund or apply the tuition as credit to another course.